| REFERRAL | The directing of a patient, usually by a GP, to a consultant or institution for specialist treatment (8) |
| EMOLLIENT | Intended to pacify girl entering department for specialist treatment |
| ACADEMY | An association or institution for the advancement of art, literature, or science. (7) |
| ORPHANAGE | A home or institution for children whose parents are dead (9) |
| PETS | Vet's patients, usually |
| REFERRALS | Specialists' patients, usually |
| CAST | A throw of a die, fishing-line or sounding lead; a squint of the eye; the directing of a pack of hounds; or, the collective actors in a play (4) |
| CASTING | The pouring of molten metal into a mould; the figure formed; the choosing of actors for a production; or, the directing of a pack of hounds (7) |
| MANAGERIAL | Concerning the directing of a company (10) |
| PLACEBO | A medicine prescribed for the psychological benefit of a patient rather than to bring about a cure (7) |
| FOLLOWUP | A further examination of a patient to monitor the success of earlier treatment (6,2) |
| REFERRING | Alluding or passing a patient to a consultant (9) |
| CRAFT | ___ beer, one made in a traditional or non-mechanised way, usually by a small or individual brewery (5) |
| DIKTAT | A severe imposition usually by a victorious nation over a defeated one (6) |
| TOUR | An overseas trip made usually by a cricket or rugby team to play in several places (4) |
| DYNAMO | Machine which converts mechanical energy into electric energy by induction, usually by a rotating conductor in a magmatic field (6) |
| OHNO | Words said in the final panel of every "webcomic name" strip (usually by a pink blob) |
| OPERATION | Game in which players remove ailments from a likeness of a patient using a pair of tweezers (9) |
| LLOYD | Founder 331 years ago of a coffee house that has become the world's leading market for specialist insurance (5) |
| TRANSFUSION | An injection of blood, blood plasma, etc., into the blood vessels of a patient (11) |
